Account help
Update your profile, manage notifications, recover access, or adjust account settings.
Support Center
Help when you need it.
Whether you need help with your account, a safety concern, or a technical issue, our support center is built to be clear, calm, and responsive.
Safety reports
Report harassment, impersonation, or harmful content and receive clear guidance on next steps.
Technical support
Get help with sign-in, media uploads, live streaming, and unexpected platform behavior.
Contact details
Visit the support channel in your account or use the contact option listed in INSTARS to reach our team.
- Incident reports and moderation help
- Account recovery and verification
- Payments, coins, and creator earnings inquiries
Submit a request
Provide your email, device type, and a brief summary. We will respond with the information needed to resolve your issue.
Support portal
Available 24/7
- How do I delete or deactivate my account?
- How do I report content or another user?
- How do I manage push notifications and privacy settings?
- How do I recover access to a locked or compromised account?